Customer Engagement for
Travel Companies miss out on Up-Selling additional products to their customers.
Traveller’s book their international flights with Travel Agents on average 100 days before they depart on their trip.
However, 53% of Travel Activity bookings are made within 7 days of the Activity commencing.
Examples of Activities include day trips, adventure activities, ground transfers etc.
DIGITAL ITINERARIES FOR YOUR CUSTOMERS
Provide detailed booking itinerary information and travel documents centrally in the SafeTravels app – available even when offline.
Proactive, personalized customer engagement
Build excitement with your customers in the lead-up period of their trip by engaging with them through the SafeTravels.
Personalised Offers, Not ads
You already have an existing relationship with your customers, and you have knowledge of their key travel events and dates. Use this to your advantage and send your customers Product Offers at the time they are ready to purchase.