Use your relationship with the customer and knowledge of their travel plans to up-sell to them at the right time
Travel Companies miss out on Up-Selling additional product to their customers.
Traveller’s book their international flights with Travel Agents on average 100 days before they depart on their trip.
However, 53% of Travel Activity bookings are made within 7 days of the Activity commencing.
Examples of Activities include day trips, adventure activities, ground transfers etc.
Create product offers
SafeTravels lets you create Product Offers in our web dashboard. Product Offers contain all of the information customers will view in the app when sent an offer.
Personalised Offers, Not ads
The key to Product Offers is to link the Product Offer to an Activity in the customer’s itinerary. This then embeds the offer directly into the customer’s trip itinerary. This approach makes the offer feel like part of the trip, not an ad.
Send offers at the right time
Send Product Offers to your customers at the point in time you think they are likely purchase. For example, send an New York Hotel Transfer offer 2 days before your customer has a flight arriving at JFK Airport.
Monitor Offer Performance
The SafeTravels web dashboard allows you to track and manage the performance of your Product Offers. See how many times your Product Offers have been sent, viewed and clicked by customers.